We are committed to your privacy.
PMR is committed to maintaining the privacy and security of personal information. We do not conduct sales or direct marketing, nor do we provide personal information to be used for direct contact sales or marketing purposes.
Research Survey InformatioN
Personal information provided to PMR is confidential and is combined with information gathered from other survey participants and shown in a collective unless otherwise evident within the survey. If we indicate that personal information may be included in the research findings, we ensure that the information is treated with the strictest of confidence. We will not mislead a participant regarding the nature of the research or how the information will be used.
As a member of the Marketing Research Association (MRA), the professional association of marketing research companies, Personal Marketing Research adheres to the mandated MRA Code of Standards and Ethics for Survey Research. This code includes requirements for protection of personal information and respondent identifying information. For more information, please visit the MRA Code at http://www.mra-net.org/.
Email Addresses and Other Communication
PMR may have personal email addresses in its email system or data files that are acquired through:
- Requests for information submitted to our web site
- Emails/phone numbers sent to PMR
- Research surveys completed for PMR
- Clients who have provided email addresses/phone numbers for research purposes
The CAN Spam act of 2003, applies specifically to commercial emails sent for the purpose of sales or direct marketing. PMR does not fall into this category. However, it voluntarily observes the CAN SPAM act requirements that can be applied to survey research. PMR uses email as a means of communicating to known clients and customers. When email is used to invite respondents to participate in surveys, the following processes are used to ensure we do not send SPAM:
- We clearly identify ourselves and/or the client when sending an invitation
- We provide contact information should there be any questions or concerns
- We provide the option to be removed from future email research invitations
- These processes ensure that we contact only those who could have an expectation of being contacted for research purposes.
Disclosure of Personal InformatioN
Under certain circumstances, PMR may be required or permitted by law or court orders to collect, use, and/or disclose personal information; notice may not be required.
Personal information may also be disclosed when the survey instrument clearly states that the information will be disclosed or, when a participant makes a request during the survey that can only be fulfilled by disclosing information from the survey.PMR employees are required to sign a Confidentiality Agreement in which they agree to keep all project and respondent personal information confidential. Employees who violate the Confidentiality Agreement are subject to disciplinary actions, including termination when appropriate.
PMR is committed to keeping personal data secure and will take all reasonable precautions to protect personal information from loss, misuse or alteration. This data is stored on our internal network servers that are protected by firewalls and other appropriate security mechanisms.
PMR maintains a Participant Database for the purpose of inviting respondents to participate in research activities. Registration into this database is available through a link on the PMR web site. An invitation to participate in future survey research may also be distributed through other means. Information provided by participants in the registration questionnaire is voluntary and is used for the purpose of identifying eligibility for participation in future survey research. Follow up questions may be necessary to qualify a respondent for specific research studies. Participation in the PMR Participant Database may be discontinued at any time by sending an email to firstname.lastname@example.org, or, if you prefer, please contact us at 563-322-1960.